It is a Good Easy job, but stressful at times. - Customer Service Representative RXO Employee Review

3.0
18 Jan 2024
Recommend
CEO approval
Business outlook

Pros

RXO Logistics is a good company to work for. I work for the Last Mile operations. It is not. It is very much a random day type of job. Most Last Mile is in-office work. There are barely any Remote positions for certain roles.

Cons

Moving up in the company is encouraged, possible, and better if you move to different locations. Since it is a growing company, you may have fewer options to be from different locations in your city or state.

avatar
RXO Response
2y
Thanks for your feedback! We appreciate you taking the time to share your thoughts and experiences.

Explore other reviews about RXO

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great onboarding experience with a supportive team. Leadership has been accessible, training has been well organized, and everyone has been willing to answer questions and help me learn. The culture has been welcoming and collaborative.

Cons

Still new to the organization, so I have not identified any significant concerns at this time.

3.0
2 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Access to learn about a lot of different pieces of the supply chain industry. Exposure to some awesome talent

Cons

Low moral. Organization at the top only cares about bottom line and not investing in or keeping talent. You'll run into RIFs annually and sometimes multiple times a year under the disguise of "restructuring" when it really comes down to making their budget #s,

See reviews by: Helpful|Rating|Date|All