Poor management and disorganization overshadow flexibility - Van Driver RailCrew Xpress Employee Review

You get to meet all kinds of different Rail workers

the hours we work are difficult to get used to.

-Flexible hours, despite that it's on an on-call basis. You can be ready to be on work without the necessity being overly invasive. -Company adheres well to the hours-of-service policy used by the DOT(Dept. of Transportation). You can even get into trouble for trespassing upon the requirement. -Pay rate is fairly competitive. -Benefit package is fair. -Work load is not burdensome. -Clients are polite. -The Employee of the Quarter reward program is nice for a bonus and for recognition in the quarterly newsletter.

-Unprofessionalism is problematic; supervisors and managers do not always meet the minimum to handle issues and grievances timely. -Communication doesn't always meet the minimum for it to be functional among employees. -Unfamiliarity with the chain of command; it takes time and trial by error to know who's who up the chain. -The company abandons the reality of road travel in their discipline decision making; expect to be written up in adversarial character at any time for any reason. -No scalable pay rate increases, with or without a top-out rate. Hours by week are not guaranteed. Moonlighting may be recommended for reasons of personal income discretion. -Company loyalty is irrelevant, despite that contracts from the clientele are only awarded to one company. In a winner-takes-all arrangement, it matters to promote the team you're on. This relates to a precedent that a multi-year employee was supplanted by employees newly gained from a competitor.