Great co-workers, great job for new graduates, nice location, management needs to improve - Technology Rakuten Employee Review

2.0
11 Dec 2012
Recommend
CEO approval
Business outlook

Pros

You get to work on cutting edge technology and tools. There is good documentation and constant review of standards and processes. Location is great. The NY office is located by Union Square park and there are lots of great places to eat nearby. You get to work on interesting projects and industry leading products, platforms as well as with project teams that are comprised of smart and motivated co-workers.

Cons

Management is constantly scolding staff in front of other co-workers during and after meetings. There is too much micromanagement from leadership. Promotions are limited within the tech teams. There is a high turnover rate due to employee dissatisfaction and ability of staff to find better opportunities elsewhere. Salary is below industry standards although it has improved recently due to improved IT market conditions.

Explore other reviews about Rakuten

5.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

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