RapidScale making strides - Cloud Support Engineer RapidScale Employee Review

5.0
27 Feb 2019
Recommend
CEO approval
Business outlook

Pros

- RapidScale has been mixing up the management team quite a bit by adding a lot of experienced managers to their roster. - New processes and new tools being put in place to help make the work more streamlined and less prone to issues. - Constantly learning new things that will help build you in both your career as well as your personal life. - Great benefit plan put in place by a stable parent company, Cox Enterprises.

Cons

- The workload is nothing to scoff at. There will be times when you are overwhelmed and struggling. However, the management staff is extremely helpful in helping employees get back on track before burn out happens. - Training can sometimes be very on the job rather than up front. Part of that comes from how much there is to learn that going over everything upfront would take a long time. However, our training methods have gotten better and you will feel comfortable starting work in as little as a couple of weeks. - This is not your typical 9-5 job. There will be plenty of days when you have to work more in order to make sure that you do not fall behind. However, this does not go unnoticed by management and your work is rewarded.

Explore other reviews about RapidScale

5.0
13 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Business is growing and future is bright.

Cons

There is alot of change due to growth.

4.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

From day one I was treated as a real contributor rather than just an intern. I had genuine hands-on exposure to enterprise cloud environments supporting actual clients across Microsoft 365, Citrix VDI, VMware vCloud Director, and Mimecast. The opportunity to lead a knowledge base quality assurance project for a company-wide ServiceNow migration was a career highlight. Several colleagues were incredibly warm, welcoming, and genuinely invested in my growth. The work is meaningful and the technology stack is impressive.

Cons

Manager engagement with interns was inconsistent. Communication around intern performance, expectations, and potential full time opportunities could be more structured and transparent throughout the program rather than only at the end. Interns are left to figure out their standing largely on their own which can be stressful especially when the internship is coming to a close.

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