Pros
The atmosphere is loose. This means its not an uptight do everything perfect or your fired type of place. My fellow coworkers are nice people and, overall, we have fun and joke a lot at work. The pay is ok about 45k a year and it's very busy.
Cons
Management does not like to deal with guests. No real emphasis on staff doing their fair share or keeping the place clean. Customer Service is only a priority when something goes wrong. Majority of the staff do not know how to work together, Although staff gets along well but moral is low. Computer system is very out of date and terminals consistently broken, along with a lot of necessary equipment broken. If you're young and live in the area its ok place to work, and you can make ok money. If you're used to working in a structured restaurant environment it is absolutely not the place for you.