Great flexibility but declining conditions and favoritism - Server Red Robin Employee Review

2.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work schedule. Teamates felt like family and real friends who had each others backs. Good place to start if you are trying to get into the field and learn because it is very structured and can teach you how to be a good multi tasking server.

Cons

Typical corporate restaurant with people high up who have never worked in the industry and it shows. Going down hill for sure. Having servers push insanely cheap promos which creates insanely cheap tips makes for a lower class of customers who are rude and feel entitled, a complete waste of time and no money to be made. Management played favorites and were not fair.

Explore other reviews about Red Robin

5.0
19 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Atmosphere was laid back. The staff including the managers were all very kind and easy to work with. The overall morale in the restaurant was very positive.

Cons

There were times when it was slow and it was hard to make consistent money. Money is great around the holidays though.

1
2.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

fun interactions with people and coworkers sometimes, serving is a job that has helped maintain bills

Cons

managers who rely on shift leads instead of themselves being treated poorly by customers and not getting any support constantly out of something our sams barely work overload us with tables then expect perfect surveys from customers

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Red Robin Response
2w
Thank you for sharing your experience with us. We take feedback like this seriously and use it as an opportunity to better understand where we can improve.
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