Great until it wasnt - Customer Support Manager RedTeam Software Employee Review

Employee centric company that supports the entire employee. The work/life balance is excellent, unlimited PTO, benefits, etc are top notch, but it is the focus on Team mentality of the executives that has impressed me thus far.

More employees are needed in Implementation and CSM.

Great work-life balance with a leadership team that genuinely respects personal time. As a smaller company, you’re not just a number—your voice is heard, your ideas matter, and you can make a real, visible impact on both the business and our customers. There’s a strong sense of ownership and collaboration across teams. The company is growing, which creates real opportunities for career advancement and professional development. It’s an exciting time to be here, with a lot of upside for those who want to contribute and grow with the business.

Like many growing companies, there are still some evolving processes and occasional ambiguity in roles and priorities. Resources can be limited compared to larger competitors, which can mean wearing multiple hats at times. That said, for people who are proactive and adaptable, this creates a lot of opportunity to shape how things are built and make a meaningful impact.