Look Elsewhere - Don’t waste your time - Anonymous employee Relay Express Employee Review

1.0
26 Dec 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Not many. Most of the people outside of “upper management” are nice people, as they’re just trying to get through the day at this god awful place.

Cons

It’s extremely demanding especially if you’re at a branch other than the corporate office, as you’re on call 24/7 and do not have free time to devote to a life outside of work. If you complain about it, no solutions or help is given from upper management and you’re asked, in other words, to suck it up. Upper management isn’t upper management. It’s one person who has his hand in every single little operational situation, leaving the flow of communication and any kind of normal business hierarchy to get extremely messy. You’ll be told to do something from a department head, then do that thing, just to be yelled at by the president. It’s a viscous cycle or poor management, poor miscommunication and constant mistreatment of employees. The president is extremely manipulative and will scheme his way through whatever to save the company (himself) money. There isn’t even an HR department, she quit because of the president. So good luck with help on anything from that standpoint If you decide to ignore this and work there. They haven’t even tried to hire someone else to fill that role, which shows exactly how they feel about their own personnel. Also ignore good reviews. The president literally asked us to write good reviews to off set the poor ones. I’ve read every one, the positive ones are a joke probably written by the president himself. Do NOT work here. There are plenty of good companies out there. Don’t give this company the opportunity to keep going.

Explore other reviews about Relay Express

5.0
19 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I GET TO WORK AT A RESPONSIBLE TIME ..GET DELIVEREIS DONE AND HOME EVERY NIGHT AT A DECENT HOUR

Cons

I just have one problem..It is that when I have a problem with my settlements..I call to get results and I'm passed around to everyone and get no results..then they tell me to send a email..that takes 3 to 5 business days to respond to and by that time my settlement has already been paid with the error..other than that I love working with these guys but they have to work on that part

2.0
26 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Flex schedule, working independently, can refuse pick-ups/deliveries that are not lucrative

Cons

Accepting out of town deliveries with the promise of more work when returning to the area. This has yet to happen - which means miles driven without a "load" and not getting paid for 90+ miles back to the office or home. So that run that was worth $95 - deduct $15 for personal mileage/gas. Actually losing money while working for them. Two stars for the flexibility.

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