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Renaissance Learning

Engaged employer

Treat Current Employees Better - Customer Service Representative Renaissance Learning Employee Review

2.0
8 May 2022
Recommend
CEO approval
Business outlook

Pros

Remote. Willing to work with flex scheduling if necessary.

Cons

New shift in Customer Service Department. One Support. Pays new hires more than current employees make. Current employees may possibly get a raise but no promises.

Explore other reviews about Renaissance Learning

5.0
15 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible, remote first, friendly team

Cons

Has had slow growth for several years

2.0
22 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the most amazing people you’ll ever work with. Generally supportive peers. Leaders are kind and not intentionally toxic. Strong brand recognition and a variety of solutions to enable solution selling.

Cons

The culture of the organization seems to have succumbed to the broader climate surrounding politics and education. Immense pressure is placed on sales team to deliver in saturated territories with beyond unachievable quotas for some and cake quotas for others. No cost of living increases, lots of layoffs and unclear path for growth with an egregious lack of transparency from leadership about the glaring issues. NONE of this seems intentional or malicious-it just seems like a lot of behaviors caused by extreme desperation.

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