Pros
Some remnants of former acquired businesses with good people. Potential for integrated international distribution business model. Have lowered operating costs dramatically over the past 5 years due to major reorganizations, consolidations and layoffs.
Cons
Investment has gone into Distribution Centers (RDC's) and new IT software platform, however cost have greatly overrun projections and timeline for national RDC network still not achieved. Incredible loss of talent and experience at all levels of the organization and business units the past 2-3 years. New leadership and yet another reorganization in past 6-9 months, but little changing from strategy and execution, which is somewhat unclear to the industry and supplier base anyway. Far too much internal focus, analysis and time spent by the leadership and diminishing face time in front of the customer.