Intense - Customer Service Specialist Rightangled Employee Review

-The CEO is a micro-manager, will not provide you training and still expect the most from you, e.g. training manuals, to train newcomers, to take on tasks outside of your job description/contract, etc. etc.... -He once rang me to tell me I was doing a terrible job in the middle of the working day - no constructive feedback, just to let me know I was doing terrible. He then set me a large assignment (on Wednesday) due for the following Friday as what felt like a punishment. -I was too nervous to ask for time off to attend a funeral, in case I upset him and he would expect more work from me because of it. -The CEO will also specifically mention your name if you make an error in the company slack chat, with screenshots to humiliate you and describe it as a 'learning point'. Highly embarrassing and upsetting. -The longest any customer service team member will stay at the company is 6 months. This rapid turnaround makes it difficult to not be stressed/under pressure to perform and learn everything that needs to be done. -The website provides some very optimistic timeframes so customers will always complain about the same things (delivery & results turnaround time). When you advise to make changes, the CEO will not listen. -People are constantly in a highly anxious state, a colleague has suffered an anxiety attack at the though of attending work.