A genuinely enjoyable and engaging place to work - Customer Success Manager Risk Ledger Employee Review

5.0
17 May 2024
Recommend
CEO approval
Business outlook

Pros

- The best thing about Risk Ledger is the people you work with. The team are high IQ and equally high EQ - driven, hardworking, but also incredibly friendly. Everyone knows their role but are also always happy to assist wherever, whenever you need it, giving the working environment real focus without losing that friendly and relaxed feeling. - Management are friendly, very approachable, and clear with their goals for the business. We all know what we're working towards and management trust the staff to own their roles and to get on with their job with no micromanagement. - A genuinely unique, interesting, and exciting product that has a great opportunity to be something really big.

Cons

Nothing that doesn't effect any startup and nothing you wouldn't expect elsewhere... Ideally, we would have more staff to help further develop the product on quicker timeframes - but we know there are plans in place to make this happen so it's only a matter of time!

Explore other reviews about Risk Ledger

1.0
9 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- The people are generally lovely, apart from the cliquey leadership team - Despite not fully cracking product market fit, is cool and extremely important in the ever-connected world - Nice offices - Good flexibility

Cons

Where to begin.. - As mentioned, the leadership team are extremely cliquey - Personal situations get spread among them and subsequently to the rest of the business - Don't expect to be able to do things your own way or make suggestions on how to do things better, you'll be ignored and patronised - You will be back-stabbed at the first opportunity if you under-slightly with little-to-no opportunity to up-skill - People who were great at their job were asked to leave or managed out for wanting to do things differently - I witnessed this first hand to myself and other ex-colleagues - There is little opportunity for the product within Financial Services, yet the business keeps trying to force it to happen

3
5.0
16 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Everyone genuinely cares - cares about the company's success, cares about each other's success, and cares about everyone enjoying themselves through the journey!

Cons

If you don't want to be all-in, may not be the place for you!

1
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