Good place to start a sales career, not so much for experienced sales people - Account Manager Ritchie Bros. Employee Review

3.0
7 Dec 2019
Recommend
CEO approval
Business outlook

Pros

1.) On-site day care 2.) cafeteria - breakfast is good, otherwise not great 3.) shuttle bus from skytrain 4.) great benefits 5.) good culture in burnaby finance office. somewhat family-like and supportive culture 6.) stand up/sit down desks and good ergonomic office chair 7.) unlimited coffee and tea 8.) onsite gym and chiropractic visits

Cons

1.) daily demoralizing huddles/too many meetings 2.) low salary base 3.) thin commission payout 4.) job requires attention even when taking time off work 5.) lots of gossiping 6.) hiring so many account managers so fast that leads are exhausted 7.) high turnover for various reasons 8.) takes a while to build a book that will allow you to hit quota 9.) no quota adjustment if taking vacation 10.) no option to work remotely 11.) you may feel like you are a wheel in a cog. 12.) always go-go-go 13.) inefficient CRM system

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Ritchie Bros. Response
6y
Thanks for your input and your continued contribution to the RB family. While we only had a short opportunity to work with you, we hope this gave you a chance to experience everything RB has to offer. RB is definitely a very unique environment and while we may not be the right match for everyone, we actually find that of the few employees that end up leaving us, a large percentage of them boomerang back because of our industry-leading compensation and benefits they can only get at RB. That being said, there really are some great points here, and we thank you for sharing them. We pride ourselves in our “work-hard, play-hard” motto, and we are rewarded well for strong performance while having an incredibly unique work/life experience. Whether they are here for a short time or a long time (like the majority of our employees), we are committed to creating the best employment experience for everyone. Since you last worked with us, we have already done a complete audit of our culture to pinpoint our strengths and to take action on the areas that need improvement. We are also in the process of shaping new relationship focused roles that have been designed to address some of your concerns. If you are interested, we would be happy to discuss some of these changes with you to see if our new approach might fit with your career needs.

Explore other reviews about Ritchie Bros.

5.0
6 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Support is abundant throughout the company, making my role easier to take on any daily tasks.

Cons

Sometimes the larger size of the company can slow down a simple task.

1
1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The work was interesting; travel opportunities. Decent office downtown. Occasional catered lunches.

Cons

Massively toxic work environment. Worst coworkers in the world. Literal fraud, SH & SA coverups, and illegal activities, but if you hit their quotas and have no integrity, apply - you’re gold for them.

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