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Rivermark Community Credit Union

Engaged employer

Great co-workers but serious issues with leadership - Anonymous employee Rivermark Community Credit Union Employee Review

1.0
21 Feb 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Honestly the co-workers and our members (customers) were the only reasons that I stayed at all. Good benefits but those are slowly eroding.

Cons

Rivermark lacks structure and qualified leadership. There is a lot of infighting on the upper levels of management and a lack of focus and direction overall. Many Managers lack the appropriate skills and motivation to support their Teams and complete their own tasks but are rarely coached or removed regardless of their performance. Management can also be very chummy and it can be difficult to get support or advice when dealing with an issue with another employee or manager. They seem to promote individuals to higher positions that they are unqualified for and to not provide the training or support these individuals need to properly lead their teams and departments. They used to have more support for a work/life balance but have cut that back dramatically for most employees (rarely letting employees work from home even when appropriate.)

Explore other reviews about Rivermark Community Credit Union

5.0
23 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Emphasis on employee satisfaction and empowerment. Pay is very fair for the work performed and experience. Great people who want you to succeed in your role. I was not rushed into my role. Everyone is very kind. Ability to learn on your own and show that your ready to move up. Emphasis on customer satisfaction.

Cons

Runs on groups of small teams, most departments would like more help. Going through a large merger, some disconnect between departments. Merger made processes longer and harder.

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Rivermark Community Credit Union Response
4mo
Thank you for your thoughtful and balanced feedback. We are proud to hear that you have experienced strong support, fair compensation, and a culture focused on both employee and member satisfaction. Creating an environment where employees feel empowered, prepared, and set up to grow is extremely important to us. We are grateful for team members like you who contribute to our culture and continue to help us improve as we grow.
3.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Have add great success with management, easy job, flexible work schedule

Cons

Not much room for growth, been at Rivermark for a total 10 years and left for a few years in between but incredibly hard to move up

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