Loved my job, toxic owner - Hair Stylist Roosters Employee Review

2.0
30 Sept 2017
Recommend
CEO approval
Business outlook

Pros

Busy clientele, great tips

Cons

Nuclear levels of toxic drama, beyond the norm, never a good barber who didn't steal or cut people excessively, owner had to be watched constantly for theft or misappropriation of pay, never in store except to close down and hand you your money without letting you see your daily reports or tips. Obvious shady vibe which telegraphed strongly to everyone, had drug addicts and employees with psychiatric issues constantly hijacking the work flow, never appreciative of his solid employees because they weren't naive or malleable, and very much a chauvinist. No floor mats for the chairs. Shop needed repairs and the computer was absolutely fraught with problems. Aside from providing services we has to answer the phone, handle appointments , clean, and roll towels, do laundry while being booked from start to finish, no team support. Often the owner would say derisive things about his own employees which was especially bad since he was only there to manipulate numbers to his own benefit. This was supposed to be a high end, luxury, treat yourself location and he ran it like a back alley chop shop. The clients paid most of the wages and he never paid commission on services or products. Which is frustrating considering he didn't care about his clients either, it was political. I brought in toms og business by word of mouth and he pretty much ingratiated himself to them and did nothing to earn it.

Explore other reviews about Roosters

5.0
17 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great culture and team was welcoming

Cons

No cons, great company that I would work for.

1.0
10 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Lunch on Saturday and friendly co workers

Cons

"It's deeply saddening to recount my experience at Roosters, a stark illustration of systemic management failures, beginning with the very first impression. Even during the application process, the shop's advertised hours proved unreliable, with frequent, unexplained closures – a glaring red flag I regret ignoring. This inconsistency created a foundation of unreliability, a critical issue for someone like myself, operating a mobile barbering business alongside this role, a fact both the owner and manager were fully aware of. The unprofessionalism escalated significantly during my tenure. Several months in, the manager openly discussed her involvement with prescription pharmaceuticals and her intent to purchase pills, a jarringly inappropriate revelation. This blatant hypocrisy was compounded by the recent termination of a receptionist for candidly discussing her addiction struggles. The shop's revolving door of receptionists and barbers, including the manager’s sister, dismissed over a petty family quarrel, underscored the chaotic environment. Despite being a top earner, I was ultimately terminated, a clear indication of misaligned priorities. Being a top earner, my termination has caused significant financial hardship. Management's targeted scrutiny of my punctuality, conveniently timed with my growing client preference, revealed a pattern of prioritizing control over professionalism. I consistently aimed to provide excellent service and maintain a positive work environment, not to engage in workplace politics. Furthermore, the manager's frequent marijuana breaks in her truck, poorly concealed by cologne, created an atmosphere of blatant disregard for workplace standards. When I voiced these serious concerns, the owner's dismissive response demonstrated a complete lack of accountability. In summary, Roosters failed to provide the reliable and respectful workplace I expected. The combination of unpredictable hours, unprofessional conduct, and dismissive management created a profoundly disappointing experience. This entire experience left me feeling deeply disillusioned and disrespected. I will be escalating these concerns to corporate, providing detailed documentation of each incident, in hopes of instigating necessary change."

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