Don't work here - Liability Claims Adjuster Root Inc. Employee Review

1.0
16 Jun 2020
Recommend
CEO approval
Business outlook

Pros

Nothing, my experience here was terrible.

Cons

Everyone was in a clique. The Insurance company cares more about their telematics and app than they do their insurance department and the claims employees. For example: They took away unlimited PTO to the claims team while letting the dev team and corporate keep it. The CEO and Concept have good intentions. But then they hire the new VP from Safe Auto WHO RUINED THAT COMPANY. I quit after they announced he was joining the team. I was already struggling with roots mircomanaging and constant incompetence with their adjusters. The managers are either trying new ideas that don't work or sleeping with each other. They have no set ways of handling everything. I write my own ror. my manager APPROVES it then it is declined by the lawyers and I get yelled at. None of the managers have management experience and act like they are just babysitting.

Explore other reviews about Root Inc.

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Has been the best employee I've had throughout my career, and by far the best insurance company. They are transparent, they care about employees, and if you do your job there are opportunities for growth all over the place.

Cons

Can't think of a negative thing to say so far

avatar
Root Inc. Response
2mo
We're delighted to hear how positive your experience has been at Root. Thanks for leaving a review.
1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fully Work From Home. Unlimited PTO

Cons

Management was terrible. Awful communication. Favoritism.

avatar
Root Inc. Response
1w
We appreciate your contributions to Root during your time with us and we wish you the best.
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