Very short, half hour lunch. Ridiculous, I've never had a job that gave me half an hour for lunch, even when I was a teen working retail. Micromanaging is the word here, so I hope you like your every move watched. Your schedule will get changed without warning, meetings will be added to your calendar and magically it's your fault for not coming to them even if you didn't know about them a couple hours before. The customers for this company are the worst - not the company's fault, but it grates on you after a while getting yelled at and verbally abused every single day and they don't allow you to hang up unless the caller starts being really, really aggressive. You have to have a lot of patience not to break down. They'll also ding you for attendance no matter what the reason, if the family member is injured or if you are ill they still count it against you.