Root Inc.

Root Inc. reviews

Root Inc. What are you doing? - Sales Root Inc. Employee Review

2.0

28 Jan 2022

Sales

Recommend

CEO approval

Business outlook

Pros

The people - The organization did a great job recruiting some of the best in the industry. PTO Time Remote Work

Cons

-Don't make promises you can't keep. The entire Supervisor Team was brought on board being told that a compensation plan was coming. 7 months later no comp/bonus plan in sight. -If you don't have a solid plan on how to drive in call volume, don't ramp up staffing. -Take ownership of your mistakes and lack of communication. Do better

Root Inc. Response

The recent realignment around our business priorities was not a decision we take lightly. We appreciate your contributions during your time at Root and we wish you all the best.

Explore other reviews about Root Inc.

5.0

23 Apr 2026

Sr customer experience representative

Recommend

CEO approval

Business outlook

Pros

remote, anywhere in the world pays for license

Cons

no cons at the moment

Root Inc. Response

2mo

We're glad you enjoy working where it works best for you in the US. Thanks for the 5-star review.

2.0

1 Jul 2026

Sr. complex claims adjuster

Recommend

CEO approval

Business outlook

Pros

Remote tech company It was cool to have monthly meetings with the CEO . They kept you in the loop of what was going on

Cons

My manager was horrible . Instead of development and truly helping the team we felt as if he was just against us Pay was lower and work load was higher

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Root Inc.

Root Inc. What are you doing? - Sales Root Inc. Employee Review

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