Started off well, then nosedived. - Software Engineer Root Inc. Employee Review

2.0
6 Jun 2022
Recommend
CEO approval
Business outlook

Pros

Excellent work/life balance and they managed to assemble a fantastic engineering team. A company I was proud to cite as an example of an employer who does unlimited PTO right, never feeling like I had to delay scheduled time off or that I couldn't take what I felt I needed, which was usually between 3-4 weeks in any given year. Perks and benefits are very nice compared to lots of places, and they paid for my parking when I worked in the office downtown. The ability to work nearly anywhere is also very nice. Despite the issues I'll outline in later sections, honestly one of the best jobs I've had thus far with the exception of just about any time I spent there this year.

Cons

Root has basically taken a nosedive since their IPO and it honestly feels as though the company has little to no idea how to turn things around. Attrition was bad enough in 2021, then they laid off nearly 50 engineers (among over 300 people laid off) only to turn around in a month and lift their hiring freeze as the attrition rate shot upwards again. To my knowledge the rate of hiring has not managed to keep up with the rate of attrition. Their process for promotions is also a giant black box. I know many engineers who spent far too long trying to get promoted only to leave in frustration or leave not long after they were finally promoted, clearly already feeling burned by the process. Apparently it's easier to get hired in at the next level than to be promoted, which is never good. Continued refusal to publish the pay bands also doesn't help, and given I've been able to learn how wide some of these bands possibly are for some roles I suspect it's because many will be very unhappy if the bands were made known, if they even truly exist.

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Root Inc. Response
4y
Thank you for your thoughtful review and suggestions. We wish you all the best in the future.

Explore other reviews about Root Inc.

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Has been the best employee I've had throughout my career, and by far the best insurance company. They are transparent, they care about employees, and if you do your job there are opportunities for growth all over the place.

Cons

Can't think of a negative thing to say so far

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Root Inc. Response
2mo
We're delighted to hear how positive your experience has been at Root. Thanks for leaving a review.
1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fully Work From Home. Unlimited PTO

Cons

Management was terrible. Awful communication. Favoritism.

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Root Inc. Response
1w
We appreciate your contributions to Root during your time with us and we wish you the best.
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