Employment - Sr Customer Experience Representative Root Inc. Employee Review

We understand the importance of a work-life balance at Root, which is why we offer permissive—not unlimited—leave, empowering teammates to take the time off that they need without a requirement of accruing hours or a maximum amount of days off. Our PTO policy also necessitates ensuring appropriate coverage to support our customers. We aim to make this policy clear to candidates prior to accepting an offer, so we will be looking into your feedback. Based on your review, it sounds like you are still a member of the team here at Root. If you have concerns about your PTO requests, please feel welcome to connect with your manager or HRBP so we can support you.