High turnover in a new department due to poor management!!! - Scheduler Royal Caribbean Group Employee Review

Toxic management culture and extremely poor leadership. This is a brand-new department, yet every person I joined with left shortly after training — that alone should be a serious red flag. High turnover is treated as normal instead of being addressed. There is a constant “walking on eggshells” atmosphere. Staff are expected to work beyond contracted hours, and if you log off at your actual finish time (17:30), it’s met with passive aggression or emotional outbursts. People regularly cry in the toilets. This is not a healthy or professional environment. Training is superficial. Once it ends, you are thrown into the deep end with no real support — only pressure, micro management and Accountability is avoided at management level, while workload continues to increase. Management prioritises control and performative activities over actual leadership. Instead of fixing systemic issues, experienced and capable staff leave. Morale is visibly low — most people look stressed, afraid and unhappy.