Autonomy and support - Licensed Professional Clinical Counselor Rula Employee Review

Extremely supportive, efficient, and provides me with what I need to offer effective therapy services and manage my caseload.

I can think of none.

Talented colleagues doing hard work in a complex space. The mission is real and the people are, for the most part, good. If you're earlier in your career, you'll learn a lot from the people around you

The mission is compelling, but the day-to-day work is misaligned. There's a persistent gap between what the company says it stands for and how decisions actually get made. Ops in particular is really rough. Leadership in that function are weak managers, support is very bare-bones, and you'll be expected to build serious infrastructure without the organizational backing to do it. If you're a senior operator, you'll spend most of your energy compensating for problems that should be solved above you, not by you. Broader ops are reactive and chaotic in ways that compound seriously. Direction shifts without clear communication, accountability flows down rather than up, and the people doing the real work are left to absorb the consequences of decisions they did not take part in.