Not recommended - Customer Success Specialist SEON Employee Review

Thank you for leaving a comprehensive of your experience at SEON. We appreciate the work you have done to delight our customers, which is reflected in our high NPS and NDR score and satisfaction with our product. We're sorry to hear that you're feeling overwhelmed by your workload and that your career path at SEON hasn't met your expectations. We encourage you to provide specific advice regarding career development for the customer success organization to my email address at tomkadar@seon.io. We value the input of our team members and would be happy to hear your suggestions. We would advise you in the future to voice your concerns about the workload to the upper management in your own department. we are confident that we can balance tasks effectively. Our leadership team is here to help manage efforts to balance workloads and ensure that every team member can work productively. Regarding compensation, our people team is constantly benchmarking against other firms to ensure that we are offering a competitive package. If you believe that your compensation is unfair, please get in touch with the upper management or me via email to discuss further. We will be always here to work on topics like these. We are actively working on resolving every issue, and we are preparing for some immense upcoming changes in your department. These changes will be for the good, and we ask that you be prepared for them. Finally, feedback is crucial to us, and we appreciate your candid review. Please don't hesitate to voice your concerns to our leadership or via the anonymous surveys, as we always use feedback to actively work on resolving issues. Thank you again for your dedication to SEON. Tamas Kadar - CEO and Co-Founder of SEON