Good benefits, but significant management and operational challenges - Digital Marketing Specialist SHOPLINE Limited Employee Review

1) Policy Ambiguity: The employee handbook lacks clarity in certain areas, leading to confusion regarding standard procedures and expectations. 2) Vague Leadership: Instructions and guidelines from direct leadership are often vague, making it difficult for team members to execute tasks efficiently. 3) Unrealistic Expectations: The KPIs set by team leads disconnected from normal progression in the market, making them highly challenging, if not impossible, to achieve. 4) Management Structure: There is a noticeable concentration of authority given to team leads. This level of unchecked autonomy, coupled with a lack of foundational management skills, creates a challenging and unbalanced team environment.