A nightmare of epic proportions - Tier II Support SPOT BPO Employee Review

They have pizza and beer on occasion.

Disingenuous CEO; rampant PC culture pushing for "diversity" which fails you if you are white, straight male and aren't covered in tattoos with numerous piercings; horrendous Management; inept personnel; no opportunities down the line despite what they tell you to hire you

Nice people Decent pay IF and only IF you are hired on directly to SPOT

They are a 3rd party support group hired on by Nest for tech support The products Nest developed although neat were rushed out way too fast hence the recall of the Nest smoke detector The same managers who smile in your face one month will turn their back on you the next month In the end you're just a number in a call center with no way of moving up to any real better position. Managers manage you but most of them have no real knowledge of the very product they support. Some are not true leaders at all who have your back.