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SSB Consulting Group

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Great team and people spoiled by horrible senior management - Support Engineer SSB Consulting Group Employee Review

1.0
24 Apr 2024
Recommend
CEO approval
Business outlook

Pros

The direct team I worked with, including my manager and director, were amazing to work with on a day to day basis. Consistently learned new things every day and the 2 of them fostered a culture of learning and growth. We also got to work every day with some of the biggest teams in sports and did so while working remote.

Cons

All of the Pros are SIGNIFICANTLY outweighed by mismanagement at the top of the organization. For starters, when I was hired, they had negotiated in a bonus structure to get me to a salary spot that put me over the edge to join the company. The problem is that when it came time to pay me those bonuses, they gaslit me and acted like it wasn't a thing and that I was making it all up (not ideal). The senior leadership team would also constantly tell people what they wanted to hear and put an emphasis on career growth and all of the great things, but when it came time to act, they consistently had 0 follow through. Even when our manager got promoted, they gave him a new title with more responsibility, but almost no extra pay. The senior leadership along with the leadership on our engineering team were incredibly difficult to work with. It got to a point where the product was constantly breaking, and when our team would find solutions to issues that would solve 50 out of the 100 support tickets that we had, we'd get told our solutions were stupid and would never work. The result of the stubbornness from the engineering leadership is that we started losing one client after another because the product kept breaking over things that we offered up solutions for.

Explore other reviews about SSB Consulting Group

5.0
1 Apr 2024
Recommend
CEO approval
Business outlook

Pros

-Great team -Great culture -Great boss

Cons

-Internship was remote and I was not able to get the full experience during my time at SSB.

2.0
2 Nov 2019
Recommend
CEO approval
Business outlook

Pros

Flexible work location/hours. Many, including some leadership positions, permanently telecommute. Many others that live within a short distance of the office work remotely a majority of the time. There were also some great people to work with that made the tedious work tolerable at times.

Cons

I feel most things go back to an inexperienced leadership team. As another review highlighted, there's a lot of talk of transitioning to a SaaS company. While fundamental problems with that direction are placed behind smoke and mirrors, they provide a facade of progress by constantly changing things like team structure, how the work is assigned/distributed, etc. What that ended up meaning for me, a senior software engineer, is that I spent my days using outdated practices and technology to upload customer data (think of it as uploading a different Excel file to a different database everyday). There were exceptions; I periodically wrote a little bit of software and performed various other tasks, like for example, re-configuring applications after a member of the leadership team moves databases to new servers over a weekend without telling anyone. And to ice things off, when I resigned with over 2 weeks notice, they made my resignation effective immediately. It wasn't so much that it was immediate, but the way it was done. They deactivated my account without any communication to me. It was very Milton-esque (Office Space). To this day, I haven't heard a word from my supervisor or anyone up the chain. I never even got back the few things I had at my desk.

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