Used to be proud to work here, now a little embarrassed - Anonymous employee SSM Health Employee Review

1.0
15 Oct 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Competitive wage Dedicated and compassionate colleagues Facility is well maintained

Cons

Marketing gimmick says corporation seeks to practice the healing presence of God. These values are not embodied by administrators and management. Employees are treated with little respect and dignity. Middle management does not advocate for employees but defers to SSM's policies and the impossibility of going against the corporation. Work culture is more toxic, morale is extremely low, yet week after week it seems another new administrator, executive, VP, etc is hired. HR is grossly lacking in clear policies and consistent interpretation of benefits. No one advocates for employees and patient care is suffering because of this.

Explore other reviews about SSM Health

5.0
1 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

SSM Health is truly mission-driven, and you feel that purpose in our day-to-day work. The culture honestly feels like family - people are supportive, collaborative, and genuinely care about each other. Leadership encourages us to share our story, and there's a real excitement in doing that because our Mission is something we all believe in.

Cons

The pace can be fast and ever-changing, but the strong sense of community and purpose makes the work incredibly rewarding.

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SSM Health Response
1mo
We are so grateful for your kind words! Thanks for sharing your review with us and the community.
5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great work environment supportive staff. Very team oriented.

Cons

Slow to provide salary increases. Can be overwhelming if you do not speak up about workload capacity.

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