Very Preferrential - Therapist SSM Health Employee Review

2.0
22 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Pay well, good floor nursing staff

Cons

Therapy staff often feel superior and will take advantage of any opportunity to throw you under the bus. The therapy managers are aware of this culture and do absolutely nothing to encourage positivity or change. Therapists, and assistants, have been there for 30 years, have never worked anywhere else, and are angry that they are no longer receiving their turkeys at the holidays. Paaleeeease. Still stuck on what happened "to them" during Covid, as if all healthcare providers did not go through it. HR will also stab you in the back when given the chance. All nicey-nice to your face and then totally the opposite when you walk out the door. I wish I would have looked at the 2.6 stars on this site before taking a job there, but the pay was very good. No wonder, they must have to bribe people to work there. Business Insider voted Fond du Lac as the most boring city in WI. Correct!!!!!

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SSM Health Response
9mo
Thanks for sharing your thoughts about working at SSM Health. We are disappointed that you felt a lack of support from our HR team and your management. We do not tolerate the behavior you described. Our goal is to create a culture that honors our SSM Health tradition, and we are sorry your experience did not meet expectations. We’d like the opportunity speak further about your review, so please reach out for a confidential chat at recruiting@ssmhealth.com. Thank you!

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5.0
18 May 2026
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Pros

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Cons

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1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

The people I shared my office with were nice.

Cons

If I could give this place negative stars, I would. I suggest ANYONE looking at SSM for a job, to run the other way. This has to be my absolute worst company I have EVER worked for. It is ok for people to completely ignore all emails and voice mails - all levels. So if your job relies on someone else to get info from, good luck. And, you'll have ZERO support. Business managers face no consequence's, so they don't even bother to do their job (answer emails, annual reviews, sharing information regarding your department or the hospital, addressing issues causing conflict within your work environment, people come and go as they please, do nothing but stand around and talk, then leave. You take on tasks because if not, it won't get done and there are still a few people that actually take pride in working. Doctors have zero regard for the staff that keep them in compliance. The lie to staff, applicants, allow their children to come in and run wild, destroying others property, and even going to the procedure rooms!!! NOTHING HAPPENES. My "manager" didn't bother to term me, and so when my benefits were supposed to end, they didn't and while I had NO ACCESS to my benefits (and I didn't want it, the benefits are the worst), they took my money and two months later I am STILL dealing with BS excuses from HR. It should NOT take 2 months to refund money you stole from me, because my manager didn't complete his job. Now, lets talk about those "benefits" they say are so great. It's Medica. It's run by SSM and they cover just about nothing, and the only doctors that take the crappy insurance, is SSM doctors. So, then you go to them, they bill you multiple different times for the same thing (that's a whole other fraud issue on the patient side), you're supposed to get an employee discount, no one gives it to you unless you repeatedly request it and wait weeks for billing to respond. SLU employees create divides, and give attitudes while contributing nothing to the office. It's just a terrible, terrible work environment and it won't get any better until they start actually enforcing the code of conduct, ethics and really care about the employees, because now, they could care less. You can't even contact anyone in HR directly, you have to "put in a ticket". Orientation is all online and it's all just so blah from the start. Their pay scale is well below average and their turnover shows it. And now, they are forcing employees to take PTO when THEY say, not when the employee wants to (doesn't matter if you're saving PTO for a vacation in a few months), so what's that say about the longevity of the company? They say they are not for profit, but it's ALL about the profit there, so even that's a joke.

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