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      Saela

      Part of Rollins

      Engaged employer

      Saela reviews

      Beware - Service Specialist Saela Employee Review

      2.0
      29 Jan 2026
      Service specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Working mostly on your own. Helps develop sales skills.

      Cons

      Inconsistent policy. Constant micromanagement. Less than half the PTO than industry standard with no rollover. Many holidays are not observed. Harassment of customers after contract has concluded. Questionable upselling. HR asks new hires to come to glassdoor to leave positive reviews. Tell you not to clock in until you arrived to 1st customer and clock out at last customer. No compensation for commute times. ( which can be up to an hour each way ) No compensation for time washing their vehicle, taking in for oil change, etc

      avatar
      Saela Response
      2mo
      We are sorry to hear that your experience did not meet expectations. Our goal is to provide a positive and supportive work environment, and we continuously review feedback to identify areas for improvement. We appreciate the time you took to share your thoughts and wish you success moving forward.

      Explore other reviews about Saela

      5.0
      27 Feb 2026
      Human resources coordinator (hr coordinator)
      Recommend
      CEO approval
      Business outlook

      Pros

      Really great people and a strong culture. I’ve had many opportunities to learn and take on new things, which I appreciate. It’s a fast-moving environment, so you’re never bored, and you get exposure to different parts of the business. Leadership does care about development and giving people opportunities to grow.

      Cons

      It’s a fast-paced environment, so you have to be comfortable adapting and wearing multiple hats. Because the company is growing, things can evolve quickly, which keeps you on your toes. If you like a super rigid structure, it might take some adjusting.

      avatar
      Saela Response
      2mo
      We appreciate your review and are happy to hear that you enjoy your job and the team you work with. Thank you as well for the constructive feedback — we welcome suggestions from our employees and use them as part of our ongoing efforts to improve communication, leadership, and the overall employee experience.
      1.0
      23 Apr 2026
      Residential pest technician
      Recommend
      CEO approval
      Business outlook

      Pros

      The local branch team is awesome

      Cons

      Having overtime caps and not reducing our workloads (10+ hour days) Old, damaged, or broken equipment, with no spares Questionable condition of work vehicles Demanding we work off the clock (prep, travel to houses, calling customers, scheduling)

      avatar
      Saela Response
      3d
      Thank you for sharing your experience. We're sorry to hear that parts of your time here were frustrating. We truly value feedback from employees and former employees, as it helps us identify areas for improvement. We would love to speak with you to gain specific feedback on how we can improve. Please email us at saela.hr@saelapest.com. Thank you.
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