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      Sagility

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      Sagility reviews

      Reps are overworked and underpaid - Patient Care Associate (PCA) Sagility Employee Review

      2.0
      27 Mar 2025
      Patient care associate (pca)
      Recommend
      CEO approval
      Business outlook

      Pros

      WFH environment is great/very convenient for me.

      Cons

      Pay, equipment laggy, not much connection with supervisor/higher management when actually needed, incentives, PTO is not as easy to utilize as it should be, call volume is excessive everyday with minimum pay working with rude/upset customers 85% of the shift. It’s very challenging.

      avatar
      Sagility Response
      1y
      Hi, thank you for sharing your feedback. We assure you that we take every suggestion / input seriously. Please allow us take up the matter with you at LetUsTalk@sagilityhealth.com. Please add your contact details in the mail so that we can continue to talk.

      Explore other reviews about Sagility

      5.0
      15 Jun 2026
      Member services representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Job is remote and people are friendly

      Cons

      Pay could be better but job is fully remote

      avatar
      Sagility Response
      5d
      Hi, Thank you for leaving us such a wonderful input. We are elated that you loved your experience. We put the experience and satisfaction as our priority, and your words reaffirm the hard work we put in every day. Again, thank you once again for your kind words.
      1.0
      9 Jun 2026
      Care manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Ability to be remote in the comfort of my home and the great team I had that will be lifelong friends.

      Cons

      1. The $5000 end of contract bonus that was promised to us at completion of our contract, never was given to us. 2. Contract ended a month & a half before it was supposed to. 3. Micromanagement is unbelievable especially with the two Ai systems they’re going to incorporate - very invasive in my home. Don’t like that at all. 4. We were always given the runaround when we asked about the bonus, metrics, etc. - no one could ever give us a straight forward answer.

      2
      avatar
      Sagility Response
      5d
      Hi, thank you for sharing your feedback. We assure you that we take every suggestion / input seriously. Please allow us take up the matter with you at LetUsTalk@sagilityhealth.com. Please add your contact details in the mail so that we can continue to talk.
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