Pros
Mark McClain is a brilliant, genuinely nice guy who cares about his people, and will stop and chat with "worker-bees" like me no matter how busy he is. Mark's philosophy: don't hire jerks who are SMEs. You end up with expert jerks no one wants to work with. Hire kind people who are good at what they do, interested in learning, and who work well on a team. The result? Market-leading identity security technology, and happy, motivated employees. Ask any SailPoint employee.
Cons
The company is growing rapidly, and scaling to meet the market needs is challenging at times. Some departments have grown really quickly, while others are still catching up. However, this is typical for a relatively small, incredibly successful Cloud company that is projected to dominate the identity security market in the coming years.