Shape IT before it can shape the business - IT Analyst Sandoz Employee Review

Too many reporting layers (4-5 layers) between developer and CiO making senior managers losing insight Non professional ERP QM process causing extensive amount of time wasted on non value added paper work. It is ironical that an IT department is not capable to provide a solution for user to edit test report electronically. All ERP test reports at Sandoz must be hand written. So far, I only saw QM controlling the position of signature and the format of date, nothing else.