Pros
Earned days off
Benefits
Pension
Remote work
Cons
Chronic understaffing due to budget restraints
Staff are overworked resulting in high rates of burnout and sick leave
Adjusters are expected to perform work duties outside their job description on a regular basis, with no additional compensation (adjusters are to maintain their overwhelming work load while doing clerk duties at front counter when clerks are on vacation or days off, due to chronic staff shortage)
Tremendous pressure on staff to succeed with inefficient new operating system-Guidewire
Toxic management who are aware of issues but do nothing about it because there's no money in the budget for more staff and they need to keep their jobs