Good compensation, culture needs work - Anonymous employee ScholarMatch Employee Review

- Low transparency. Often an "us vs them" mentality between departments. Seems to be an issue with the culture as new hires only adopt this mentality after some time. - Poorly defined boundaries, not much guidance on managing expectations. Responsibilities defer to whoever is least buried in work, even if it doesn't fit their role. - Talking to leadership can feel like walking on eggshells - Many strategies feel like rushed band-aids rather than long-term, sustainable initiatives