schuh is a fab company to work for! - Customer Service Assistant schuh Employee Review

5.0
11 Aug 2014
Recommend
CEO approval
Business outlook

Pros

schuh is really good at negotiating working hours to suit me and my education. The people make it! They're all so lovely and chatty and my supervisors and managers are also there for you if you have any issues. They give you so much help and support whenever you need it. They're flexible not only on a large scale in terms of shifts and hols but they give us plenty breaks, time for food, water and bathroom breaks whenever we need it.

Cons

Dealing with angry or upset customers via phone or email. Dealing with a very high volume of communication from customers.

Explore other reviews about schuh

5.0
6 Dec 2022
Recommend
CEO approval
Business outlook

Pros

Loved the people I worked with and they really care about service so as an employee you become a better customer service representative. Good discounts and career progression

Cons

It’s a hard days work up and down the stairs

4.0
2 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Good people Taught me how to sell

Cons

Can be a bit pushy upselling accessories Sometimes understaffed

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