Pros
The Supported individuals are amazing to work with
The actually services provided you can work in are varied
Management is a mixed bag some are very good to work with.
Cons
Bad staff are often moved around services rather than fired.
Head office often forget their own policies and will try railroad staff such as mediation where it's not appropriate.
Policies are all over the place, paper work to do with policies is missing from the new system yet you're expected to use it, it’s not followed by managers but no real accountability if they break it.
Some service managers seem to act first rather than take account of the situation, use more bullying tactics rather than taking the big picture.
Communication is poor and you can't use the communication tools effectively without being flagged.Colleague form is a just a show piece