Horrible Training Experience - Medical Scribe ScribeAmerica Employee Review

1.0
16 Aug 2016
Recommend
CEO approval
Business outlook

Pros

No prior experience required, so it is a great option for undergraduate students.

Cons

The chief scribe who was training me was nothing short of unprofessional. An hour before we were supposed to meet up for our first training session she texts me and cancels which was fine, but this was before I knew this would be a reoccurring thing with her. The next time we actually meet up, but after 20 minutes her laptop stops working and she has none of the material printed out for me to follow along with her, so we end the session early. She reschedules for that following Thursday and tells me that she'll send me the material to study for my test. Around 7:00 PM that evening she had yet to send me the material, so I had to message asking for it. That Thursday she texts and asks if we can make it a little earlier, but before I have a chance to answer she sends another text saying she wants to cancel. We met up that Friday for my test and she doesn't have it printed out and tells me she's going to print it. She was unable to print it, so I end up taking the test on her laptop. While I was taking the test she put her legs up on the couch and was texting the whole time. The following Monday we meet up and she texts saying she is going to be 20 minutes late and wounds up being an hour late and says her shift ran longer than usual and traffic was bad. Later I found out that she was working at the hospital we were meeting at and when she realizes she had previously mentioned traffic on her way here she was like "yeah I had to go get something after work and that's why I was late". This time she doesn't have the quiz printed and gets a piece of crumpled paper out of her purse and has me take it on there. She had my final exam scheduled for the next day. After approximately 2 days of actual training I was expected to take a test over material that is split up into 9 days. She asked me if I was ready and told me we could reschedule for 2 days from that day and I said that would be nice, but then she was like I need you to start floor training so that wouldn't work. Then why did you ask? When I took my final she told me she had not reserved a conference room and so in the middle of my exam there was knock on the door and it was a lady saying she had reserved the room and needed it. I ended up getting moved to a noisy office and had to finish my test there. My overall experience with the training practices of this company was disappointing to say the least.

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5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

It was a valuable experience that set me up to pursure higher education.

Cons

At the time I was starting at the company there was a lot of turnover which caused multiple issues with onboarding.

3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I believe there's flexibility in some hours. Paid training.

Cons

My onboarding process has taken over 2 months and I've only clocked in for mandatory trainings with little to no communication from managers or hiring staff. $10 an hour.

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ScribeAmerica Response
6d
Thank you for taking the time to leave us this review. At ScribeAmerica, we provide paid, industry-focused training designed to help you succeed in your role while building a strong foundation for a long-term career in healthcare. Our training is current, practical, and created to support your growth well beyond your first role. While this may take some time to complete, we do our best to ensure our employees are trained to work their first solo shifts.
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