Pros
- Work culture (in some of the teams) - Work setup and PTO flexibility - Fast-paced career growth
Cons
- Low salary (not aligned with workloads) - No free HMO dependents (you have to pay if you want to add) - Work rules are not really strictly enforced (Leaders' discretions and conveniences, may vary among teams) - Client-centered management (May vary among teams) - Timetracker (Some leaders were very specific and controllable when it comes to your time entries for the sake of their KPIs) - No off-cycle progressions (depending on your hired date, you might wait for months before being recognized on your progression) - Lot of admin tasks that may sacrifice your primary client tasks (may vary among teams) - Unless your position is Manager and up, they think all staffs positions are indispensable and can be replaced easily (may vary among teams) - Their idea of competitive salary is benchmarked on well-known auditing firms (not their direct BPO competitors) - Their coaching sessions and annual performance development appreciations (PDAs) can be demotivating (may vary among teams) - Team leaders have bias when it comes to promoting their home-grown staffs vs hiring outsiders with strong auditing experience (may vary among teams) - Compensation callibrations are mostly performance-based but also tied to your client's fees. You are lucky if your client brings in more income to the company.