Buyer beware - Analyst Searchbloom Employee Review

2.0
10 Apr 2023
Recommend
CEO approval
Business outlook

Pros

-Competitve salary & company paid healthcare -Fully WFH, flexible work hours

Cons

-They promote an “employee-centric” culture, but it was quite the opposite. “Churn-and-burn” culture is more accurate. Workload was massive (often picked up the pieces of a departed employee) and expectations were unrealistic to say the least. Management had no problem scapegoating and speaking poorly of former employees. -Lack of coherent company vision. Frequently removed or added new roles/positions (therefore removing someone else’s role) to the company. -All of this led to constant terminations, layoffs, or resignations. Turnover rate was incredibly high, which clearly impacted employee morale. -They originally gave strategic autonomy to do what you saw fit for your clients, but then backtracked and began micromanaging. -Sorry to say that joining Searchbloom was ultimately a big mistake.

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Searchbloom Response
2y
Thank you for taking the time to share your perspective on your time with Searchbloom. I’m sorry to hear that your experience did not meet your expectations or the standards we aim to uphold. We appreciate your candidness, as it helps us identify and address potential issues within our organization and hiring process. It’s concerning to read that our intended employee-centric culture did not come through in your experience, and instead, you felt overwhelmed by an unsustainable workload and management practices. This is far from the supportive and empowering environment we strive to create. We take your feedback seriously and acknowledge that we must do better in aligning our actions with our core values. The high turnover rate you mentioned and its impact on morale and productivity is an area we are actively working to improve. We are re-evaluating our management training and development programs to ensure our leaders are equipped to support and sustain our teams effectively. Thank you again for your feedback. We are committed to making the necessary optimizations to ensure that our actions reflect our values and that Searchbloom is a place where all employees feel empowered and appreciated. Warmest Regards, Cody Jensen CEO, Searchbloom

Explore other reviews about Searchbloom

5.0
9 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Smartest collective team you could hope to work with. There is a lot of support because everyone is so knowledgeable.

Cons

Remote work makes it tricky to develop a company culture, though this team does as good of a job as they can.

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Searchbloom Response
7mo
I appreciate you taking the time to share this. You’re right, the collective talent at Searchbloom is what makes this team exceptional. Collaboration and support have always been part of our DNA, and it’s great to hear that stood out during your time here. Remote work has definitely changed how culture is built, and we continue to invest in ways to stay connected through intentional communication, small group initiatives, and in-person team events. Thank you for helping shape that along the way and for contributing to the team while you were here.
3.0
20 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great people. Genuinely so talented and caring, even if not in the same department. - Solid client list. - Remote flexibility cannot be beat. - Fun activities / prizes / benefits.

Cons

- Micromanaging about time tracking even when deliverables were completed. - Try and establish a sense of safety or comradery with you but will not have your back when you need it the most. - Passive aggressive management. Not sure if this is age or inexperience, but they will not give it to you straight (even when you're gone). - Not enough outward praise across departments. They seem to focus on a few who they like and keep highlighting them. - Shifting workload

1
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Searchbloom Response
2d
Thank you for taking the time to share both the positives and the constructive feedback. The team, the remote flexibility, and our partner-client roster are things we genuinely care about, and it is meaningful to see them recognized. I want to address a few of the other points directly. On time tracking: hourly tracking is standard practice across most digital marketing agencies, not unique to Searchbloom. It is how we scope SEO, PPC, and ongoing optimization work accurately, allocate analyst capacity across partner-clients, and tie deliverables to actual effort and outcomes. It exists to protect both our partner-clients and the team, not to scrutinize individuals. On shifting workload: the nature of agency work means priorities adjust as partner-client needs evolve, new campaigns launch, and performance data dictates where attention is most valuable. We work to manage that with clear ownership and proactive communication, and your feedback is a useful reminder that we can keep improving how we signal those shifts. On leadership and feedback flow: I value candor, and we work to build a culture where direct conversations happen in both directions. When performance concerns are raised, they are guided by what is fair to the individual and to the rest of the team. Those conversations are difficult, and I recognize they are not always received the same way they are intended. We will continue working on how recognition and feedback move across departments. I am grateful for the time you spent at Searchbloom and the contributions you made. I wish you the very best in the next chapter of your career. Cody Jensen Founder & CEO, Searchbloom
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