Medical billing specialist - Anonymous employee Sedgwick Employee Review

1.0
9 Aug 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are no pros. You are nothing but a number to them.

Cons

Beware of working for this predatorial company. You are nothing but a number to them, you keep your head down and process your minimum amount of claims and be sure not to get on the bad side of leads or management or they will seek you out and attack you whenever they can. Also, beware expectant moms, you will be attacked by management and HR upon returning from leave. After severe complications during and after my pregnancy, I was denied paid leave for the typical 8 weeks then after I argued the decision I was placed on final written warning after returning from maternity leave (short term disability), was written up for missing work during my pregnancy due to complications and was denied the incentive plan upon returning to work by manager, who told me I "needed to prove that I could still hit my numbers and audit scores after having a baby". Because according to Sedgwick, once you have a baby, you aren't capable of doing your job.

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1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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