If you have to have a job This company basically kicks a$$ - Claims Assistant Sedgwick Employee Review

5.0
18 Apr 2013
Recommend
CEO approval
Business outlook

Pros

Working for Sedgwick is pretty sweet. They have 7.5 hour days. It’s work comp so Monday through Friday schedules. They actually let you do your job without too much interruption.. Being an office there are the occasional meetings, but all in all they just let you work. I have been here for over 5 years, the PTO program basically rocks. I get almost 6 weeks off a year, the only down side is I can’t be paid out for it at the end of the year.. not accrued.

Cons

There is no overtime available, ever. Just like with any company, there are the occasional "stupid rules" that some senior VP will make, to make themselves look better. Those will generally get nixed once enough people complain about it.

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1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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