Owner is absent. Wades in periodically to change everything based on a podcast he listened to the night before. Ignores people who walk the walk favours those who talk the talk.
Absent owner means management is left to the talkers and that causes high turnover. Like working with someone? They’ll leave in a few months.
Got concerns. Keep them to yourself, they won’t be listened to anyway.
Agency policy is to underservice the client in order to make more profit.
Owner is obsessed with creating loads of different brand names for the same team and pretending he runs a group. Talking the talk instead of walking the walk.