Great Team and Lovely Clients, Overtime is an issue - Office Assistant Servcorp Employee Review

3.0
11 Jun 2025
Recommend
CEO approval
Business outlook

Pros

- The team was the best I have ever worked with - incredibly supportive, fun and kind, with an emphasis on all team members learning the different roles. - Opportunities for career progression as there is an emphasis on hiring from within the existing team. - Clients are lovely and you have the opportunity to build great relationships with them. - Relatively easy job if you are organised and remain on top of your work.

Cons

- Very high staff turnover rate does not reflect well on the company as clients want to see the same staff on a regular basis. - Low pay considering the hours worked and that you can make far more by working for another similar company. - You will work a minimum of 30 minutes without pay everyday. The starting hour is 8:30 but you are expected in the office for 8am. - Sometimes staff are hired without adequate training/trial shifts which can often result in them leaving or being fired early on. - The amount you need to earn before you receive bonus is unachievable unless you are in Sydney, London, etc. Can result in low morale when not achieving targets each month.

Explore other reviews about Servcorp

5.0
9 May 2024
Recommend
CEO approval
Business outlook

Pros

100% Good place to work!!

Cons

You gotta come in the office

2.0
12 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Pay is good, team is nice and workload is reasonable.

Cons

Asking for an increase seems like an insult, center management is limited by senior management constantly, cannot ask for a day off/sick day "too often"

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