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      Service Express

      Engaged employer

      Service Express reviews

      Stay away - inauthentic, disorganized and toxic work environment. Horrible leadership. - Manager Service Express Employee Review

      1.0
      15 Feb 2023
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      There aren’t any pros to be honest.

      Cons

      No diversity, non-inclusive work environment (don’t be fooled by the lies spewed on the “why work for us” section here-there is no real work being done with regards to diversity, equity and inclusion and many employees who are members of the LGBTQIA community are afraid to speak up to their managers-the senior leadership team lacks some serious diversity, the company is run by ego driven executive leaders who don’t listen and are very insincere, very disorganized, and lack trust in employees along with an inability to empower employees to make decisions.

      avatar
      Service Express Response
      3y
      Thank you for your feedback. We know our journey with diversity, equity and inclusion continues to evolve and we are committed to taking care of our people, communities and planet. We are dedicated to fostering a culture of belonging and inclusion and although our work is far from over, we’re dedicated to creating positive impacts and experiences for all.

      Explore other reviews about Service Express

      5.0
      1 May 2026
      Senior account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company, benefits and overall culture.

      Cons

      Company was acquired by Park Place Technologies and laid off most of our sales team.

      3.0
      21 May 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

      Cons

      Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

      2
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