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      Service Express

      Engaged employer

      Service Express reviews

      Wouldn't reccomend - Account Manager Service Express Employee Review

      1.0
      19 Apr 2024
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      While Service Express started out as an amazing company to work for, they have taken a very different direction in recent years. What stood out to me as a "Pro" when first joining was the companies commitment to helping employees achieve their personal, professional, and financial goals. This outlook has shifted drastically in recent years and it feels more like rhetoric than a truly built purpose.

      Cons

      Inability to work remote, reduced transparency from management, quotas are raised every year while compensation is lowered.

      avatar
      Service Express Response
      2y
      We value your feedback and are sorry your experiences haven't remained consistent during your time at Service Express. We regret that changes in remote work, quotas and compensation have created a disconnect from what you once drew you into the company. We acknowledge there are always areas for improvement and are dedicated to hearing and collecting feedback to make the necessary adjustments. Thank you again for sharing your thoughts with us. If you have any other feedback, please reach out to hr@serviceexpress.com.

      Explore other reviews about Service Express

      5.0
      1 May 2026
      Senior account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company, benefits and overall culture.

      Cons

      Company was acquired by Park Place Technologies and laid off most of our sales team.

      3.0
      21 May 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

      Cons

      Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

      2
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