Pros
This job has some of the best benefits of any job you can get at an entry level position. Excellent vacation time, affordable health and dental benefits, and they even pay you to get your trainings done. If you are starting out in the mental health or disability field, it is a great place to get started working directly with clients. I have found the program directors and upper management to be very accessible and supportive. And the residential environment can be very comfortable to work in. I can honestly say the company really does care about the individuals they serve. They seem to do their best to support them as much as possible.
Cons
It seems not all the staff hired have experience with how to effectively deal with the population they work with. Probably because the company will hire without experience. This can be tough when you are a worker in a program and the people hired to work side by side with you are not useful to helping the clients. I don't feel there is not a ton of room for growth within the company. As a residential counselor, really the only place to go without further education is to become a program director.