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      Sharecare

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      Constant Favoritism from SHARECARE - Customer Service Representative Sharecare Employee Review

      1.0
      8 Jul 2020
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people that are more like family than coworkers, the chance to help serve our customers and improve peoples health

      Cons

      Ever since Sharecare took over we are treated like second rate people. Its crazy with the pandemic everyone is stressed, and sharecare gave people 4 days off, but the President Jeff Arnold told our company we could only take one off! What about being fair we are all stressed out we should all get the same chance to be with family for the holiday. Make sure you work for the favorite part of the company I guess

      avatar
      Sharecare Response
      5y
      Sharecare has gone to great lengths to both protect the well-being of and provide appropriate support to our colleagues during the COVID-19 pandemic. A part of those efforts was granting additional days off to employees; our different business units accommodated that offering to the best of their abilities - being mindful to not disrupt the important work we do for the health and well-being of our customers and members. We would encourage you to share any specific questions or concerns about this - or truly anything else - with your leader or HR. A two-way conversation is always most productive, and conducive to us identifying if there are things we could do better or differently. Stay safe.

      Explore other reviews about Sharecare

      5.0
      7 Jun 2026
      Markeing intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Lots of guidance and flexibility

      Cons

      Little opportunity for growth after internship

      1.0
      13 Jun 2026
      Remote health coach
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team and benefits enable personal growth

      Cons

      The foundation model for their business is flawed, giving members points for being healthy is great, but often times having members take advantage of the remote aspect of the role, being rude and not following company requirements. Sharecare doesn't nullify or prevent this, causing coaches to be burdened with both angry carriers and requirements from the company. All while stressing about the metrics. Add in not fully explained job requirements until 6 months, where you are handling up to 80 calls in a day. With managers that do little to help mental and day you just need to be better.

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