Do Not Work Here - Sales Associate Sheetz Employee Review

1.0
14 Sept 2018
Recommend
CEO approval
Business outlook

Pros

Can't name a single thing I enjoy about this job. It is awful. I have NEVER been more miserable at a job than I am working here.

Cons

$10-$12 per hour is above minimum wage, but still not livable for those that aren't management. They work you like dogs, and for the amount of work you actually do, the previously stated pay is not enough. The point system for call-offs is stupid and this is coming from somebody who has never even received a point. They tell you don't come in if you're sick, but yet you'll get points if you call off for being sick. If you get so many points, you're fired automatically. My current store is understaffed and employees are SO overworked. People call off DAILY, and those that do show up are left to cover the work of 2+ people. My current store gets SO much business and customer traffic, and because we are so understaffed, we get treated like absolute garbage by customers who expect their food orders to be completed out of order. Of course we are not allowed to ever say anything negative in response to customers, thus accepting being demeaned and treated like trash. Employees are forced to work all holidays and weekends, and schedules are never consistent in the first place. You will NEVER be able to leave early and most days you are there at least 5-10 min after your scheduled shift. 50% off food while you are working, but only 10% off when you are not for crappy food. Not all employees are held to the same standards of work, so there are always people who are allowed to slack off and others who are not and have to make up for what others don't do. There are so many strict rules to follow in the kitchen, and some district managers and Q/A people are so intimidating and rude to employees. Customers will expect you to be as fast as Mc Donald's regardless of how busy the store is, and regardless of the fact that Sheetz is NOT a fast food joint. They call you all the time if people call off to see if you'll come in and work, which doesn't leave you a separation between work life and home life. I'm a college student who is full-time over college breaks and summers, but I can't get tuition reimbursement because I don't meet their strict, specific work hour requirements preceding my application. No store that is open on Christmas and other major holidays cares about their employees. Keep the gas pumps working, but it is absolutely ridiculous that the store is open and running and employees are scheduled on major holidays.

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Sheetz Response
7y
We are so sorry to hear your experience at Sheetz wasn't a great one. We take great pride in our stores and the benefits we offer our employees so we hate to hear you had a negative experience at your store. Each store is very different with staffing and the ability to assist with individual shifts and we would love to follow up with you about the location you work at to ensure this isn't something that happens again to future employees. Please feel free to contact our corporate office to receive your feedback in more detail and give us a chance to change your perception.

Explore other reviews about Sheetz

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

decent compensation, good corporate culture

Cons

store culture depends on managers and other employees, 3rd shift can be dangerous depending on where you are

2
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Sheetz Response
4d
Thanks for being a part of our Sheetz Work Fam! We’re so thankful to have employees like you. Thank you for your feedback!
3.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

-pay and benefits are good, -flexibility with schedule. -bonus every quarter based on customer satisfaction -(based on store) good management

Cons

-constant changes that don't make sense -QA can decide a new rule with no notice.(I support this if it leads to safer food, or better quality in the way we do things) -Constant mass producing of new stores, leeching off the yearly bonus we used to get every year. -Its a uphill battle to get a terrible employee out of the store, you would think its a union job with how hard it is. -(based on store) some locations with down right sacrifice the rest of the store to get a bonus based on one metric (and only management gets said bonus) , everything is a metric game. AHOD trumps all, everything else is secondary for some awful reason

1
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Sheetz Response
2mo
Thank you for your feedback! We have passed this along to our larger team, and also encourage you to reach out to Employee Relations about any other concerns: 1-800-280-4357.
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