A leader in gig economy - Various Roles Shiftsmart Employee Review

3.0
27 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Flexible shifts, some with decent pay. Opportunity to work throughout Tucson at a number of different employers fulfilling different roles. Primarily four hour shifts. Fairly easy work. Little direct supervision.

Cons

No raises, sick time, 401k, human resources, or quality assurance company. They stiffed me on a shift that I showed up to even though the location was permanently closed. One manager spent an hour in the restroom smoking fentanyl pills before supervising me. Another made me sign a paper saying I wouldn't take any restroom breaks or refill my water bottle. At yet another location two employees made disparaging remarks about homosexuality. If you complain they remove that location from the shifts that are visible to you, decreasing the shifts you are able to pick up. Also, if you work any time over the four hour shift, they won't pay the extra time unless pre-approved by management. Also, they regularly post jobs which have already started all the way up to three hours into the shift. If you mistakenly accept a shift that's already started you automatically get marked as a no show. If you get turned away from a location, make sure to wait to be told how you can still get paid, if you leave without taking the proper steps you lose out on money owed to you.

Explore other reviews about Shiftsmart

5.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

This company is misclassifying its Shiftsmart workers as Independent Contractors and is currently being sued in California. Colorado to follow soon.

Cons

This company is misclassifying its Shiftsmart workers as Independent Contractors and is currently being sued in California. The company made $95 million in profit last year because they did not pay overtime, employment taxes, workers comp dues, and social security taxes. THEY DO NOT ALLOW ANY WORKERS TO CONTACT A REAL PERSON WHEN SHIFT ISSUES OCCUR.

4.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

easy shifts and easy locations

Cons

backups or no shows are often

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