So much opportunity - Anonymous employee Shipt Employee Review

5.0
6 Oct 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Shipt is growing fast and is full of opportunity. The pace is quick and activity is constant. There's always a new challenge to own and make your mark. I highly recommend Shipt to anyone who wants to work hard to be a part of something amazing.

Cons

Since the company is relatively new there are not a lot of processes in place and teams are changing constantly. This sometimes makes it difficult to figure out who to go to for what. These are standard growing pains that I'm sure will pass.

avatar
Shipt Response
9y
We appreciate your feedback at Shipt! I agree that every day is different and we execute at a rapid rate, one of the things I also love about our environment. I hope that our department presentations have provided some additional clarity on the "who to go to" front. I know that many of the departments are working to institute some knowledge spaces and FAQs that employees can go to for references. We will continue to work on this so that you have all the tools you need to succeed.

Explore other reviews about Shipt

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

1. Highly collaborative and supportive work atmosphere. 2. Exceptional mentorship with thorough and careful guidance.

Cons

None. I thoroughly enjoyed my internship experience at Shipt.

3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility—Could set my own schedule. It could also be fun, and sometimes quite rewarding when customers were nice and appreciative. I credit Shipt for introducing me to gig work, as it led me to other, better-paying gig jobs while keeping the schedule flexibility that I need.

Cons

Pay—it’s pretty much poverty-level considering how much work goes into shopping for customers. While I didn’t Shipt full-time, I DID put in at least 30 hours a week doing this shopping. For all of that, the most I made in any given year was $13,000! And I worked hard, got great customer reviews and consistently good tips. Occasionally, there would be newspaper articles about the random Shipt shopper who made $100,000/year! What such articles glossed over (this fact would be buried somewhere deep in the text) was that the shopper in question consistently worked some 80-100 hours per week. So if you broke down that fabulous six-figure pay by how much time the shopper was spending doing the work, it really doesn’t come out to all that much. The other pay issue worth mentioning is that in 2020, right when Covid was rampant, Shipt announced that they were “restructuring” the way they paid shoppers. What this translated to was that they were now paying us even less than they had previously done! That’s when I began to be soured on Shipt. I continued to do it for a while longer, but eventually went to other gigs that paid more.

See reviews by: Helpful|Rating|Date|All